Incorrect Subscription Renewal Charge After Applying Free Pro Code
Dear SuperGrow Support Team,I am contacting you regarding an issue with my Pro subscription.I
applied for a one-year free Pro subscription code in December 2025. In
July 2026, I successfully applied another one-year free subscription
code to extend my Pro access.However, my account currently shows
that I will be charged $39 starting in August 2026. I believe the second
code should extend my free Pro subscription for another year, so there
should not be a payment due in August 2026.Could you please check
my account and confirm whether the second one-year code was applied
correctly? I would also appreciate it if you could correct the
subscription renewal date and ensure that no $39 charge is made.I can provide screenshots or the subscription codes if needed.I emailed you 3 times past 10 days BUT NO REPLY.Thank you for your assistance.
Pending
Please help urgently